UCare MD’s front office management is driven by a professional medical management team and integrated clinical technologies to help medical practices enhance their patients’ experience and improve their satisfaction levels.
Insurance Eligibility Management
Patients’ insurance eligibility verification is the first step that precedes scheduling their visit, which leads to zero insurance denials.
Patient Appointment Calls
More than 60% of patients schedule their visits digitally. Properly managing their phone calls is of prime importance for our front desk team.
Appointment Confirmation
Our medical front office and billing team helps to decrease patient no-show rate with an appointment confirmation and follow-up system.
Patient Follow Up Visits
UCareMD's front desk solution has been designed to keep a proper record of each patient visit and make sure that follow-up visits are not missed. .
Patient Payment Collection
Our integrated technologies work seamlessly from patient visit scheduling to payment collection. The system manages payment data at the front desk.
Feedback and Surveys
Listening to patients’ concerns is the first step to address the issues and subsequently fixing them, so we collect feedback to add value.
